Support Philosophy

We're Minnesota Real Nice

Skybot Software is located in Eden Prairie, Minnesota, and we take "Minnesota Nice" very seriously. Our support people are smart, upbeat, and happy. When you call Skybot Software, it's a personal experience—you talk to friendly people who get you the help you need.

We Build Relationships

At Skybot Software, we have our own support philosophy:

• Build solid relationships with our customers and prospective customers.
• Listen carefully and offer meaningful solutions.
• Make each support experience helpful, friendly, productive, and positive.

We Solve Your Problems Faster

In the computer industry, most calls take more than a day to resolve. We try harder. Our goal at Skybot Software is to close most of our calls within 24 hours.

We Care

At Skybot Software, our hard work and dedication translate to world-class customer service. Great service comes easy to us because we're totally focused on you, and we really care. You'll notice the difference.